If our lines are closed or busy call the 24-hour National Helpline on FREEPHONE 0800 027 1234

Contact us

Talk to us


For support or to contact any of our support services, call 0131 315 8110

Helpline Opening Hours:

Mon: 10am – 3pm
Tue: 10am – 7pm
Wed: 10am – 3pm
Thu: 10am – 3pm
Fri: 10am – 3pm
Sat: 10am – 1pm
Sun: Closed

Outside of opening hours, or when are phone lines are busy, please leave a message on our 24-hour answer machine or email us at duty@edinwomensaid.co.uk.

For general office enquiries or any other enquiries not related to support/accessing our services, email info@edinwomensaid.co.uk or call our business line on 0131 315 8111 (Monday to Friday: 9.30am – 4.30pm)


How to find us


Our offices are based at:

📍 4 Cheyne Street, EH4 1JB, in the Stockbridge area of Edinburgh.

🏢 You’ll find us on the right of the LifeCare building. Please ring the Edinburgh Women’s Aid buzzer when you arrive.

♿ Our waiting area and counselling rooms are wheelchair accessible, on the ground floor. Please note that there are no designated Blue Badge parking spaces on Cheyne Street. Single yellow lines and pay and display spaces are available on side streets. If you are able, please advise if you have any access requirements before visiting us.

🚌 There are several buses that stop in the area: the number 24, 29 and 36 from the city centre. Alternatively, we’re a 26-minute walk from Waverley Train Station.